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Week 9 Managing People

Week 9 Managing People

Q In May of 2016, the Partnership for Public Service and Deloitte Consulting published a report on job and workplace satisfaction for the federal law enforcement community. The report identifies key management challenges for this community of public servants related to issues of employee wellness in high-stress environments, communication norms, and the role of employee satisfaction in meeting agency missions. To address these challenges, the authors of the report put forth a series of recommendations which include the following: 1. “Create or expand employee wellness programs that focus on stress management for better employee mental health; 2. Encourage leaders to visit field offices to talk with employees and hear their concerns and ideas to improve safety, work-life balance and stress management. Follow through when changes are needed; 3. Provide a mechanism for employees to communicate with leadership about concerns and ideas to improve safety, work-life balance and stress management; 4. Create advisory committees or focus groups to discuss issues raised by employees regarding job and workplace satisfaction, and to recommend changes.” Please review the report and answer the following questions: 1. In your opinion, are the identified challenges limited to just members of the law enforcement community or are they common across a wide range of public service organizations? Please explain. 2. Can the recommended actions be feasibly implemented? Please explain. 3. What additional actions do you feel are warranted in light of the identified challenges? Reminder: Postings should be a minimum of two to three paragraphs (200-300 words) that clearly convey your intended meaning – and which include your sources (articles, websites, etc…). Your responses to at least two colleagues should be substantive (75-100 words) that further enhance the discussion, not just agree or disagree. You must post/respond on different days throughout the week.

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Employee satisfaction is a matter of great concern. In well-functioning organizations, employee satisfaction is necessary to obtain better quality of output, and smooth functioning of every department within the organization. When employees come under stress, they can not only underperform but also can make mistakes that can be harmful for the organization as a whole.